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Refunds

To receive a full refund (less shipping charges), items must be returned within 30 days, in their original packaging and have at least half of the product remaining.


• All returns are carefully inspected by the Returns Department before any refund or store credit will be issued.

• Any returned item(s) rejected by our Returns Department may be claimed by the Customer. The Customer is responsible for return shipping costs.

• Rejected returns are held for 14 days. Items that are not requested to be returned to the Customer within 14 days will be discarded. Refunds are returned back to the original form of payment. Shipping and return shipping charges are not refunded nor issued back as a store credit.

Once we have received and processed the returned product, we will notify you via e-mail of your refund. We will strive to issue a refund within 15 business days of our receiving your return. If you have not received a refund within 25 business days from the day you sent us your return, please e-mail us for further assistance


Changing or Cancelling Your Order


Our system is set up to get your products to you as quickly as possible, so you cannot cancel an order. However, Auto ship Subscriptions may be cancelled at any time by contacting us.

If you receive an email notifying you that one or more items in your order is on backorder, you can cancel any of the items that are on backorder.